How does the course work?

Once you have purchased the course, you will receive a login and password. You simply login on our website and stream the video lessons. If a teacher is running the course at school, this will require an internet connection and TV or projector. Individual users at home will need an internet connection and suitable device to play the videos. The Activity Sheets (2 pages per lesson) and Lesson Plans (1 page per lesson) are downloaded and printed (PDF format). Certificate of completion is included.

Is the “For Home” course suitable for schools and classroom use?

No, the “For Home” course has been designed for individual use and is not suitable for classroom use. The “For School” course includes Lesson Plans for teachers to be used in classroom settings. The “For Home” License is only for private individual home users and not for commercial or school use.  Educational institutions will be required to purchase a “For School” license.

Can I watch and use the course more than once?
Absolutely! You are welcome to watch the course as many times as you like within the calendar year of purchase.
Can I download the Videos, Lesson Plans and Activity Sheets?

In order to ensure you have the latest release of our updated videos, the course videos are not downloadable – videos are streamed using your internet connection. The Activity Sheets and Lesson plans are downloaded and printed (PDF format).

Can I share the course content, and can someone else login with my details?

Unfortunately not. As per the License of Use Agreement, licenses are non transferable and may not be shared.

Is my Payment Secure?

Absolutely! We use the most trusted internationally recognised financial service providers namely PayFast and Paypal.

I am unable to pay online. Do you have another payment option?

No problem! Just send us an email, and we will send you an invoice for an EFT (electronic funds transfer) payment.

How do I renew my annual license?

Your yearly license does not automatically renew. You can simply purchase another License of Use the following year.

What is the License of Use Agreement
The License of Use conditions are governed by the terms of the “License of Use Agreement”. In summary: No part of the copyright protected course material, collectively entitled the “Works”, may be reproduced or transmitted in any form or by any means, electronic or mechanical, without the written permission of the copyright holder. The full terms of the License of Use Agreement can be viewed by following the link www.lifehouselearning.com/licenseofuseagreement
Why won't the Videos stream properly?
We use Vimeo, one of the most trusted internet streaming services. Please read the article in the link below that can help you optimise your video playback experience, based on your bandwidth speed and internet Service Provider (ISP) of choice: https://vimeo.zendesk.com/hc/en-us/articles/224968848-Playback-quality-and-buffering-issues

We suggest testing your internet connecting prior to streaming the course to your class to ensure your bandwidth can comfortably stream the videos.

Having technical problems?

Please contact us via email for assistance. We are always happy to assist.